Terms and Conditions
Returns and Exchanges
***Please note: We must and will only ship to your billing address for your security and fraud security. ***
We want you to be completely satisfied with your order. However we understand that sometimes that's just not the case. We are not responsible for return shipping costs. Return/Exchange shipments must be made within 14 days from the ship date. Please note there will be a 30% restocking fee. If free shipping was given, all shipping costs will be deducted from the return as well as the 30% restocking fee. Please note all sales placed with our financing companies are FINAL. Any refund request after 24hrs of purchase are subject to a 30% restocking fee regardless of receipt due to the fees incurred for processing. Items that are not accepted back as a return will be shipped back to you at your expense. All items and its original OEM packaging must be returned to us in perfect condition. All items and packaging returned to us that are not in perfect condition will be returned to the customer at the customers expense.
There will be no refunds on custom parts orders or batteries.
If partial refund is requested, all discounts will be deducted from refund total.
All warranties as stated by manufacturer.
American Suspension Product return policy:
You may return most new, unopened items within 5 days of delivery for a refund minus 30% restocking fee . This does not apply to any custom fork. Items eligible must be returned unopened and in as new condition. If it is damaged in transit to us, we will not accept it. You may want to insure the shipment.
You should expect to receive your refund minus restocking fee within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Claims for damaged or missing goods must be made to us in writing no later than the next business day. If an item has been damaged/ missing during shipping, please retain the damaged package to be returned along with the damaged goods. Please email us with any questions or concerns. Due to the differences in screen resolution, actual colors may vary and are not considered a defect or misrepresentation of an item. Fabric layout and placement of prints on garments may also vary and are also not considered defective or a misrepresentation of an item.
International orders may be returned to us at your expense. We are not responsible for shipping or duties and taxes into your country or back into the USA. Should Mavericks Custom Motorsports incur any charges from an international order, return or non acceptance of package; these charges will be charged to your original form of payment or deducted from the credit or store credit issued.
Please make sure your package is shipped to a secure address. Although we do take every precaution to ensure your package arrives safely, once your package has been delivered and the delivery confirmation has been scanned by USPS, UPS or FedEx, Mavericks Custom Motorsports is not responsible for stolen or missing packages.